Do you have a passion for not just good but outstanding guest service?
Do you want to set your own mark?
Are you looking for an immediate start?
Do you have an eye for detail?
Are you looking to further your experience and be part of a dynamic team? Is your passion to provide that memorable experience to your guests? Do you enjoy working with people and building and maintaining a customer base? Your attention to detail and consistency in providing excellent customer service is second to none? Enjoy working in a fast pace environment?
Then Rutherford Hotel Nelson ~A Heritage Hotel has the role for you!
Rutherford Hotel Nelson is Nelson’s only 24-hour fully-serviced hotel, offering luxurious rooms and suites – ideal for corporate travellers, families and conference delegates. Our central location means Nelson’s many galleries and city attractions are just a stone’s throw away. All rooms have a view of the harbour, city, historic South Street or Nelson’s beautiful cathedral. Our stylish accommodation will suit anyone looking for a great place to stay in Nelson.
Experience the best of N.E.L.S.O.N.
Nature – Exceptional – Local – Safe – Optimistic – Neat
What you need:
The ideal candidate will be resourceful, solution driven and possess events co-ordinating and office administration experience including invoicing, spreadsheets & MS Office.
Able to build and maintain strong positive relationships with clients and hotel team members
The ability to prioritise, plan, pay careful attention to detail, and work to deadlines
Ability to work in a fast paced environment, while handling multiple tasks, no one day will ever be the same
Relevant hotel, administration or event experience or equivalent qualification would be an advantage
Willingness to train
Flexibility to work in other departments if asked
Be a team player
Be friendly, polite and respectful
Working hours are generally from Monday to Friday from 8:00am until 4:30pm. Sometimes assisting on Conference floor when required and occasionally times outside these hours may need to be covered subject to business levels.
Preference will be given to applicants with a knowledge of OPERA PMS and/or Sales and Catering software.
Great Team Environment
Free staff meals when on duty
Staff benefits at the hotel as well as national retailers through Heritage Hotel Management
Why wait? Apply now and become part of a great team!
Only candidates with the eligibility to work in New Zealand will be considered for this role.
Applicants for this position should have NZ residency or a valid NZ work visa.
Please provide your CV and Cover letter either as word document or pdf.
The application form will include these questions:
Which of the following statements best describes your right to work in New Zealand?
How would you rate your English language skills?
Do you have customer service experience?
Do you have a current New Zealand driver’s licence?
Which of the following Microsoft Office products are you experienced with?